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New Zealand

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Are you ready to pull up stumps for a new life in NZ, or maybe it is time to return home?

No matter where your new opportunity is taking you or your family, you can rest comfortably in the knowledge Whybirds International has you covered. We have been helping to move families since 1857, providing hassle-free international relocations.

Whybirds International provide a variety of professional services to move customers anywhere in the world. Our experienced, professional team assist you with careful planning and preparation for each stage of your overseas move.

To arrange a free in-home removalist consultation, where we can assess your needs and create a tailored removal package for you, please get in touch with us today.

Removals Guide

Whybirds international Removals is Australia's oldest independent removal company for international moves to New Zealand

With depots in Brisbane, Cairns, Townsville and Mount Isa, and as proud members of the AMG group, we cover all areas of Australia. We've been helping people relocate to and from New Zealand for more than 20 years and have an unrivaled reputation for helpful, professional and reliable removals. Wherever you are moving to in NZ, you can be sure we’ll deliver your belongings safely, securely and on time.

Planning Your Move

Whybirds International believe that planning your move is essential, and we start that process with an initial visit to your home, or telephone consultation if you prefer.

We’ll explain the entire removal process from professional packing, collection and shipment to final delivery and reinstatement of furniture and effects in your new home. Just as importantly, we’ll agree on an individually tailored, personal moving plan with you and keep you informed at all times. Our personal checklist and tips on moving day have been designed to help you on your way.

Protection From Start to Finish

We have the knowledge, skill and experience to professionally pack your belongings, using approved materials and recognised techniques to provide the best protection throughout their journey. Our packers are trained to Australian Furniture Removers Association (AFRA) export packing standards, the highest in our industry and are familiar with the latest techniques. You will find our team courteous, helpful and respectful of your valued possessions.

Overseas Shipment

Most large households travel by sea and are loaded and sealed within a “sole use” 20-foot or 40-foot steel shipping container at your home and then delivered directly to the port for shipment. Smaller consignments are packed on site, returned to our warehouse and safely stored for consolidation and shipment with other “groupage” consignments bound for the same destination (you pay only for the space your effects occupy).

Whybirds International is a high-volume shipper of personal and household effects with Maersk Line, OOCL, CMA-CGM and operates to regular sailing schedules with guaranteed container allocations on every vessel. For priority essentials, we can arrange air freight or express courier delivery. Our shipment tracking enables you to monitor the location and status of your goods. All shipping documentation can be found on our website. For further information please refer to our prohibited items guide.

Storage Facilities

If you are travelling en route, we can arrange to store your goods in transit, or for longer periods, and defer shipment to coincide with your arrival in NZ. Alternatively we can arrange to store your possessions on arrival.

Customs & Quarantine Clearance

Whybirds International ensures all required customs and quarantine forms have been completed and the procedure has been carefully followed.

It is essential that any items that may have come into contact with soil or vegetation are thoroughly cleaned prior to shipment, failing which treatment may be required. For further information please refer to our guide to importing personal and household effects into NZ.

Marine Transit Insurance

We take every precaution to protect your possessions during storage, transit and delivery. In addition, your removal consultant can advise and arrange comprehensive insurance cover for your goods and will help you complete all the necessary paperwork.

Final Delivery and Reinstatement

Our international partners will take care of all destination customs and quarantine formalities, and deliver your household effects to your new home on a date suitable to you. They will complete unpacking of all items and position furniture at your direction before removing discarded packing materials on the day of delivery. Each partner has been carefully selected for their local knowledge and the quality of their destination services, and forms part of our global network of accredited FIDI specialists.

Foreign Currency

Now you have Whybirds International managing your move, have you considered how to move your money?

Whether moving abroad or simply making international payments, fluctuations in exchange and traditional bank charges can make a significant difference to the amount you finally receive in your bank account.

HiFX, with whom we partner, minimise unnecessary banking overheads and invest in technology, then in turn offer both companies and private individuals significantly better exchange rates and provide an exceptional service.

They are passionate about what they do and share a common belief; that every day they can assist clients in achieving significant savings and minimise the impact fluctuating exchange rates can have on their funds.

HiFX and Ria (also part of Euronet Worldwide) are now the third largest money transfer business in the world. Do you want to know how much you could save?

Money Transfers with HiFX, you can try this calculator

Country Profile — New Zealand

Each country has its own specific customs and migration regulations. New Zealand has strict rules relating to quarantine, which extend to crating materials used during packing.

For a comprehensive guide on the required documents and procedures involved with relocating to New Zealand, please refer to our customs guide for New Zealand


I am only moving a few items, do I need insurance?

Even if you are only moving a few boxes, you should still consider taking out insurance.

Can I be insured if I pack my own boxes?

Because your belongings have not been packed by a removalist, our policy excludes the contents of these cartons in the event of any damages/breakages. Owner packed cartons can only be insured for Restricted Cover, which provides cover for the following risks only:

  • Fire and explosion
  • Lightning or flood
  • Overturning and/or derailment of conveyance
  • Collision of vessel, aircraft or conveyance
  • Crashing or forced landing of aircraft; stranding, sinking, or contact of vessel with any external object other than water Entry of water into any vessel, hold, container, lift, van or place of storage.

Non-delivery of owner packed cartons is limited to AU$500 unless an itemised valued list of contents is supplied prior to the commencement of the transit.

Should I take insurance while my possessions are in storage?

Yes. We can arrange an extension of your transit insurance to cover your belongings while they are in storage with us. The storage extension cover is available anywhere in Australia or for storage at any of our nominated agents worldwide.

I’m not sure I should bother with insurance.
Shouldn’t my home and contents insurance cover it? Or your insurance?

Ultimately, it is your decision. There are many circumstances for which we, as your remover, may not be liable to make good any loss or damage to your belongings; this is why we strongly recommend you take out transit insurance. If you think you don’t need insurance, you should ask yourself why you would insure your belongings in your house (where there is low risk), and not when they are moving – moving can be a high risk situation. You should certainly check with your home and contents insurer to find out if your existing policy covers the transportation of your possessions. Speak to your moving consultant, download our insurance documentation or contact us for more information.

Currency Services with HIFX

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