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AIMA — Australian International Movers Association

Established in 1975, the Australian International Movers Association works to enhance the standards and moving services provided to the consumer.

To be eligible for membership, a moving company must be an affiliate of FIDI (Fédération Internationale des Déménageurs Internationaux) and a certified FAIM carrier. FAIM is the benchmark which indicates to clients which movers are recognised as meeting minimum standards for the handling and management of international relocations.

AIMA is a self-governing body that strives to improve the level of service of its members. AIMA independently audits members to ensure financial stability and high standards of conduct, giving consumers confidence in the selection of a capable removal company.

AIMA also assists the industry by setting professional standards and a Code of Practice, providing professional training, information and support to the industry and providing complaint resolution services.

FIDI – Federation Internationals des Demenageurs Internationaux/ The International Association of International Movers

FIDI is the largest global alliance of independent quality international removals companies. Based in Brussels, FIDI provides a wide range of financial, training and communication services to members. FIDI was also responsible for the development of FAIM, international standard for moving companies.

FAIM covers every aspect of an international moving company, including financial status, environmental policy, staff training and management processes. FAIM is an independent measure of compliance, which is audited by a consultant from outside the moving company’s country base. FAIM/ISO provide the highest certification standard available in the world, guaranteeing maximum quality levels for moving companies.

Whybirds International is a certified holder of the FIDI — FAIM rating within the international moving industry. FAIM certification is often a pre-requisite to tender for international shipping or moving of personal effects overseas (including corporate relocations and government contracts). Quality is the key to our business success and is evident in everything we do. Whybirds International’s goal is to get it right first time, every time. We are continually monitored as are all other FIDI – FAIM accredited movers with full quality rating audits conducted every three years. This is independently monitored by ‘Ernst & Young’ based in Brussels, Belgium.

IAM – International Association of Movers

The association was founded more than 50 years ago, originally known as the Household Goods Forwarders Association of America (HHGFAA). It then consisted of 18 charter companies, residing in the United States and conducting business primarily with the U.S. Government. The motivation behind establishing the HHGFAA was to act as an advocate for carriers. Lawyer Alan F Wohlstetter, who had transportation industry knowledge, helped establish the association to provide counsel to the industry.

After significant growth, HHGFAA members voted to change the association name to the International Association of Movers (IAM) in 2008. The name was selected to reflect the worldwide scope of the association, as well as the environment and industry in which it operates.

Today, IAM represents more than 2000 companies across 170 countries. These companies are recognised as partners and innovators in the delivery of moving, shipping and logistics related services. An IAM affiliation demonstrates to customers a company promoting strength, trust, reliability, diversity, ethics and accountability. The IAM promotes a set of guidelines among members. These guidelines encourage responsible business conduct, fair dealings, honesty and integrity, as well as professional communications. Members of the IAM also acknowledge and respect cultural similarities and differences among members, as well as abiding by all lawful agreements.

Harmony Relocations

Harmony is a global network of locally owned relocation companies, upholding strong family values through generations of heritage. We are a network of committed partners, brought together in one truly global and solid infrastructure with cutting-edge technology, an ISO-tested quality system and leading sustainability criteria.
“The name Harmony is symbolic of our cooperative global network, by putting people first in everything we do, for our corporate clients, their transferees and our employees. Harmony combines the best of local heritages with a global scale, going the extra mile and delivering on our promises. We truly take the importance of people and local to heart.” Paul Berndardt, Managing Director – Harmony Relocation Network